How to choose a good password?
Strengthen Your OpticalBackup Account with a Strong Password and Multi-Factor Authentication A strong password serves as your first line of defense against unauthorized access, ensuring the safety of your OpticalBackup account and protecting your valuable data. To maintain the security of your backups, it’s crucial to create a strong password and update it regularly. A…
How to cancel my account?
How to Cancel Your Account You have the freedom to cancel your account at any time—no questions asked and no hassle. To proceed, simply navigate to your personal menu in the upper-right corner and select “Plans.” On the “Plans” page, click “Cancel” to initiate the cancellation process. Important: After cancellation, your account will remain…
How to change my subscription plan?
Easily Upgrade or Downgrade Your OpticalBackup Subscription With OpticalBackup, you have the flexibility to upgrade or downgrade your subscription to any available plan at any time. If you choose to downgrade to a lower-cost plan, we will automatically adjust your billing to reflect the new rate. To modify your plan, simply go to your personal…
How to request a custom plan?
Request a Custom OpticalBackup Plan Tailored to Your Needs At OpticalBackup, we understand that every client has unique requirements. If you need a custom plan designed specifically for your needs, we’re here to help. Simply reach out to us via email at micaelo@opticalbackup.com, introduce yourself, and provide a brief description of your requirements. We will…
How to disconnect the App from my account?
How to Disconnect the OpticalBackup App from Your Account If you need to disconnect the OpticalBackup desktop app from your account, follow these simple steps: Click on the “Options” button in the side menu. Navigate to the “Disconnect” tab. Click on “Disconnect Account” to remove the authenticated connection between the app and your OpticalBackup account….
How to enable TLS + AES data transfer encryption?
Secure Your Data with OpticalBackup’s Advanced Encryption The OpticalBackup desktop app utilizes advanced end-to-end encryption techniques to protect your data during transit from your computer to our secure servers. We employ the TLS protocol and AES encryption to ensure maximum security for your files. The TLS protocol is hardcoded into our software, and AES encryption…
How to shutdown the computer when backup finishes?
Automatically Shut Down Your Computer After a Backup with OpticalBackup If you’d like your computer to shut down automatically after a successful backup job, the OpticalBackup app provides this convenient option. To enable it, follow these steps: Click on the “Options” button on the side menu. Navigate to the “General” tab and check the box…
How to connect my App to my account?
Establishing a Secure Connection Between Your Desktop App and OpticalBackup Account To effectively use the OpticalBackup desktop app, you need to establish a trusted, authenticated connection between the app and your OpticalBackup account. This process is securely managed through an API key, allowing seamless communication while safeguarding your data. Steps to Establish a Connection: Generate…
How to manually start a backup job?
How to Manually Run a Backup Job in OpticalBackup If you need to manually run a specific backup job, OpticalBackup provides two easy methods to do so. Simply select the backup job you wish to run and either click the play button on the Actions column or press the “Backup” button in the top main…
How to run the app when the computer starts?
Ensure Automatic Backups with OpticalBackup on Startup To make your life easier, the OpticalBackup app is designed to automatically load every time you start your computer, so you never have to worry about missing a backup. This feature ensures your data is always protected without any manual intervention. By default, this option is enabled, and…