{"id":209,"date":"2019-03-15T21:15:18","date_gmt":"2019-03-15T21:15:18","guid":{"rendered":"http:\/\/themes.thememasters.club\/tessera\/?page_id=209"},"modified":"2025-03-15T10:27:48","modified_gmt":"2025-03-15T10:27:48","slug":"webb-app-knowledge-base","status":"publish","type":"page","link":"https:\/\/opticalbackup.com\/help\/webb-app-knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"\t\t
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\n

\n \n My Account <\/a>\n <\/h3>\n
    \n
  1. \n
    \n
    1.<\/span><\/div>\n
    \n How to create a free OpticalBackup account?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
  2. \n
    \n
    2.<\/span><\/div>\n
    \n How to change my password?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
  3. \n
    \n
    3.<\/span><\/div>\n
    \n How can I earn more space for free?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
  4. \n
    \n
    4.<\/span><\/div>\n
    \n How can I recover my password?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    \n

    \n \n Team Members <\/a>\n <\/h3>\n
      \n
    1. \n
      \n
      1.<\/span><\/div>\n
      \n How to add team members?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
    2. \n
      \n
      2.<\/span><\/div>\n
      \n How to suspend a team member?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
    3. \n
      \n
      3.<\/span><\/div>\n
      \n How to suspend a team member?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      \n

      \n \n Backups <\/a>\n <\/h3>\n
        \n
      1. \n
        \n
        1.<\/span><\/div>\n
        \n How to create a file container?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
      2. \n
        \n
        2.<\/span><\/div>\n
        \n How to search for a specific file?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
      3. \n
        \n
        3.<\/span><\/div>\n
        \n How do I recover files?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
      4. \n
        \n
        4.<\/span><\/div>\n
        \n How to do automated backups?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        \n

        \n \n Desktop App <\/a>\n <\/h3>\n
          \n
        1. \n
          \n
          1.<\/span><\/div>\n
          \n How to install the desktop App?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        2. \n
          \n
          2.<\/span><\/div>\n
          \n How to schedule a regular backup using the desktop App?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        3. \n
          \n
          3.<\/span><\/div>\n
          \n How to search and recover the files?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        4. \n
          \n
          4.<\/span><\/div>\n
          \n How to edit or delete a scheduled backup?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        5. \n
          \n
          5.<\/span><\/div>\n
          \n How to run the app when the computer starts?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        6. \n
          \n
          6.<\/span><\/div>\n
          \n How to manually start a backup job?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        7. \n
          \n
          7.<\/span><\/div>\n
          \n How to connect my App to my account?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        8. \n
          \n
          8.<\/span><\/div>\n
          \n How to shutdown the computer when backup finishes?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        9. \n
          \n
          9.<\/span><\/div>\n
          \n How to enable TLS + AES data transfer encryption?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
        10. \n
          \n
          10.<\/span><\/div>\n
          \n How to disconnect the App from my account?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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          \n

          \n \n Subscrition Plans <\/a>\n <\/h3>\n
            \n
          1. \n
            \n
            1.<\/span><\/div>\n
            \n How to request a custom plan?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
          2. \n
            \n
            2.<\/span><\/div>\n
            \n How to change my subscription plan?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
          3. \n
            \n
            3.<\/span><\/div>\n
            \n How to cancel my account?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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            \n

            \n \n Security <\/a>\n <\/h3>\n
              \n
            1. \n
              \n
              1.<\/span><\/div>\n
              \n How to choose a good password?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
            2. \n
              \n
              2.<\/span><\/div>\n
              \n How to activate Multi Factor Authentication?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
            3. \n
              \n
              3.<\/span><\/div>\n
              \n How to close login sessions?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
            4. \n
              \n
              4.<\/span><\/div>\n
              \n How to monitor login session log?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
            5. \n
              \n
              5.<\/span><\/div>\n
              \n How to monitor user activity?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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              \n

              \n \n Developer API <\/a>\n <\/h3>\n
                \n
              1. \n
                \n
                1.<\/span><\/div>\n
                \n How to create an API key?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
              2. \n
                \n
                2.<\/span><\/div>\n
                \n How to request a custom API feature?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
              3. \n
                \n
                3.<\/span><\/div>\n
                \n Where can I find API full documentation?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                \n

                \n \n API Scripts <\/a>\n <\/h3>\n
                  \n
                1. \n
                  \n
                  1.<\/span><\/div>\n
                  \n Download Postman Workspaces<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                2. \n
                  \n
                  2.<\/span><\/div>\n
                  \n OpticalBackup’s Bash and Python Scripts<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                  \n

                  \n \n Partners <\/a>\n <\/h3>\n
                    \n
                  1. \n
                    \n
                    1.<\/span><\/div>\n
                    \n How can I resell the OpticalBackup service?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                  2. \n
                    \n
                    2.<\/span><\/div>\n
                    \n How can I become an OpticalBackup affiliate?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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                    \n

                    \n \n Shipping <\/a>\n <\/h3>\n
                      \n
                    1. \n
                      \n
                      1.<\/span><\/div>\n
                      \n How to receive the optical disks with my data?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                    2. \n
                      \n
                      2.<\/span><\/div>\n
                      \n How to decrypt data on shipped disks?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                    3. \n
                      \n
                      3.<\/span><\/div>\n
                      \n How to edit my shipping address?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                    4. \n
                      \n
                      4.<\/span><\/div>\n
                      \n Where are my shipped disks?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                      \n

                      \n \n Billing <\/a>\n <\/h3>\n
                        \n
                      1. \n
                        \n
                        1.<\/span><\/div>\n
                        \n How to edit my billing method?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                      2. \n
                        \n
                        2.<\/span><\/div>\n
                        \n How to edit my company information?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                      3. \n
                        \n
                        3.<\/span><\/div>\n
                        \n How to view my invoices?<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                        \n

                        \n \n Partners <\/a>\n <\/h3>\n
                          \n
                        1. \n
                          \n
                          1.<\/span><\/div>\n
                          \n Terms and conditions<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n
                        2. \n
                          \n
                          2.<\/span><\/div>\n
                          \n Privacy Policy<\/span><\/a>\n <\/div>\n <\/div>\n <\/li>\n <\/ol>\n \n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          My Account 1. How to create a free OpticalBackup account? 2. How to change my password? 3. How can I earn more space for free? 4. How can I recover my password? Team Members 1. How to add team members? 2. How to suspend a team member? 3. How to suspend a team member? Backups…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"homepage.php","meta":{"_acf_changed":false,"tessera_post_format_link":"","footnotes":""},"class_list":["post-209","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nKnowledge Base - OpticalBackup Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opticalbackup.com\/help\/webb-app-knowledge-base\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Knowledge Base - OpticalBackup Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"My Account 1. How to create a free OpticalBackup account? 2. How to change my password? 3. How can I earn more space for free? 4. 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