{"id":643,"date":"2024-09-25T09:20:56","date_gmt":"2024-09-25T09:20:56","guid":{"rendered":"https:\/\/opticalbackup.com\/help\/?post_type=tesserakb&#038;p=643"},"modified":"2024-12-20T18:11:32","modified_gmt":"2024-12-20T18:11:32","slug":"opticalbackup-file-container-recovery","status":"publish","type":"tesserakb","link":"https:\/\/opticalbackup.com\/help\/knowledgebase\/opticalbackup-file-container-recovery\/","title":{"rendered":"How do I recover files?"},"content":{"rendered":"<div class=\"flex-shrink-0 flex flex-col relative items-end\">\n<div class=\"pt-0\">\n<div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\">\n<div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e36fd2c8-09c3-4d18-a003-6f2dbdd54b4c\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<h3>How to Recover Your Files with OpticalBackup<\/h3>\n<p>When it comes to recovering your files, <strong>OpticalBackup<\/strong> provides two straightforward methods. You can either search for a specific file using the search box (see our tutorial on <a href=\"https:\/\/opticalbackup.com\/help\/knowledgebase\/opticalbackup-automated-backup-setup-desktop-app\/\"><strong>How to Search for a Specific File<\/strong><\/a>) or browse through your containers to locate the files you need. This underscores the importance of assigning clear and descriptive names to your containers for efficient file retrieval.<\/p>\n<p>To begin, access all your containers by clicking the &#8220;<a href=\"https:\/\/app.opticalbackup.com\/containers\"><strong>Containers<\/strong><\/a>&#8221; link in the main menu.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-large wp-image-597 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/dashboard-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Here, you\u2019ll see a list of all your containers, which you can sort by <strong>date<\/strong> or <strong>name<\/strong>. You can also search for a specific container name using the search function. From this list, you have the option to recover the entire contents of a container by clicking the recovery button.<\/p>\n<p><img decoding=\"async\" class=\"size-large wp-image-586 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/containers-list-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>If you need to recover only specific files from a container, simply open the container click &#8220;<strong>Recover<\/strong>&#8221; button to open the check boxes and select the files you wish to retrieve. After selection the files, click &#8220;<strong>Conclude<\/strong>&#8220;. Check that your files are now on the &#8220;<strong>Reovering<\/strong>&#8221; state.<\/p>\n<p><img decoding=\"async\" class=\"size-large wp-image-892 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/stored-media-in-optical-disks-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-891 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-selected-for-recovery-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e36fd2c8-09c3-4d18-a003-6f2dbdd54b4c\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-890 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/files-in-recovering-state-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Please note that since your files are securely stored on <strong>optical disks<\/strong>, the recovery process may take some time\u2014up to <strong>48\u00a0hours<\/strong>. This is because our system must locate and load the disk, retrieve the data, and prepare your files for download. You can subscribe a priority plan to speedup the recovery up to 2 hours.<\/p>\n<h3>We Offer Two Recovery Services:<\/h3>\n<ol>\n<li><strong>Standard Service<\/strong>: Guarantees file recovery within <strong>24 hours<\/strong>.<\/li>\n<li><strong>Priority Service<\/strong>: Aims to complete recovery in under <strong>2 hours<\/strong>, depending on system load.<\/li>\n<\/ol>\n<p>Once your files are ready, you will receive an email notification, allowing you to download them promptly. Click on the link to go to the container holding the recovery files.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-889 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/email-recuperacao-de-ficheiros-1024x727.jpg\" alt=\"\" width=\"1024\" height=\"727\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/email-recuperacao-de-ficheiros-1024x727.jpg 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/email-recuperacao-de-ficheiros-300x213.jpg 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/email-recuperacao-de-ficheiros-768x545.jpg 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/email-recuperacao-de-ficheiros.jpg 1283w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<\/div>\n<p>You can download a ZIP file with all your files in the corresponding container. Take note that this protected secret download link will be availble for 72 hours (3 days). After this time, this download will be unavailable.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-888 aligncenter\" src=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-1024x570.png\" alt=\"\" width=\"1024\" height=\"570\" srcset=\"https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-1024x570.png 1024w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-300x167.png 300w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-768x428.png 768w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-1536x856.png 1536w, https:\/\/opticalbackup.com\/help\/wp-content\/uploads\/2024\/09\/links-de-download-de-ficheiros-de-recuperacao-2048x1141.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to Recover Your Files with OpticalBackup When it comes to recovering your files, OpticalBackup provides two straightforward methods. You can either search for a specific file using the search box (see our tutorial on How to Search for a Specific File) or browse through your containers to locate the files you need. This underscores&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"tessera_post_format_link":""},"tesserakbcats":[29],"tesserakbtags":[],"class_list":["post-643","tesserakb","type-tesserakb","status-publish","format-standard","hentry","tesserakbcats-getting-started"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Recover Files Easily with OpticalBackup: Simple File Recovery<\/title>\n<meta name=\"description\" content=\"Learn how to recover files stored on OpticalBackup&#039;s secure optical disks. Use our search tool or browse containers for fast file recovery with options for standard or priority service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opticalbackup.com\/help\/knowledgebase\/opticalbackup-file-container-recovery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recover Your Important Files with OpticalBackup: Fast, Secure File Recovery\" \/>\n<meta property=\"og:description\" content=\"Need to recover files from OpticalBackup? Our easy recovery process lets you search files or browse containers. 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