My Account
- 1.
How to create a free OpticalBackup account? - 2.
How to change my password? - 3.
How can I earn more space for free? - 4.
How can I recover my password?
Team Members
Backups
- 1.
How to create a file container? - 2.
How to search for a specific file? - 3.
How do I recover files? - 4.
How to do automated backups?
Desktop App
- 1.
How to install the desktop App? - 2.
How to schedule a regular backup using the desktop App? - 3.
How to search and recover the files? - 4.
How to edit or delete a scheduled backup? - 5.
How to run the app when the computer starts? - 6.
How to manually start a backup job? - 7.
How to connect my App to my account? - 8.
How to shutdown the computer when backup finishes? - 9.
How to enable TLS + AES data transfer encryption? - 10.
How to disconnect the App from my account?
Subscrition Plans
- 1.
How to request a custom plan? - 2.
How to change my subscription plan? - 3.
How to cancel my account?
Security
- 1.
How to choose a good password? - 2.
How to activate Multi Factor Authentication? - 3.
How to close login sessions? - 4.
How to monitor login session log? - 5.
How to monitor user activity?
Developer API
- 1.
How to create an API key? - 2.
How to request a custom API feature? - 3.
Where can I find the full API documentation?
API Scripts
Partners
Shipping
- 1.
How to receive the optical disks with my data? - 2.
How to edit my shipping address? - 3.
Where are my shipped disks?
Billing
- 1.
How to edit my billing method? - 2.
How to edit my company information? - 3.
How to view my invoices?