Knowledge Base

My Account

  1. 1.
    How to create a free OpticalBackup account?
  2. 2.
    How to change my password?
  3. 3.
    How can I earn more space for free?
  4. 4.
    How can I recover my password?

Team Members

  1. 1.
    How to add team members?
  2. 2.
    How to suspend a team member?
  3. 3.
    How to suspend a team member?

Backups

  1. 1.
    How to create a file container?
  2. 2.
    How to search for a specific file?
  3. 3.
    How do I recover files?
  4. 4.
    How to do automated backups?

Desktop App

  1. 1.
    How to install the desktop App?
  2. 2.
    How to schedule a regular backup using the desktop App?
  3. 3.
    How to search and recover the files?
  4. 4.
    How to edit or delete a scheduled backup?
  5. 5.
    How to run the app when the computer starts?
  6. 6.
    How to manually start a backup job?
  7. 7.
    How to connect my App to my account?
  8. 8.
    How to shutdown the computer when backup finishes?
  9. 9.
    How to enable TLS + AES data transfer encryption?
  10. 10.
    How to disconnect the App from my account?

Subscrition Plans

  1. 1.
    How to request a custom plan?
  2. 2.
    How to change my subscription plan?
  3. 3.
    How to cancel my account?

Security

  1. 1.
    How to choose a good password?
  2. 2.
    How to activate Multi Factor Authentication?
  3. 3.
    How to close login sessions?
  4. 4.
    How to monitor login session log?
  5. 5.
    How to monitor user activity?

Developer API

  1. 1.
    How to create an API key?
  2. 2.
    How to request a custom API feature?
  3. 3.
    Where can I find API full documentation?

API Scripts

  1. 1.
    Download Postman Workspaces
  2. 2.
    OpticalBackup’s Bash and Python Scripts

Partners

  1. 1.
    How can I resell the OpticalBackup service?
  2. 2.
    How can I become an OpticalBackup affiliate?

Shipping

  1. 1.
    How to receive the optical disks with my data?
  2. 2.
    How to decrypt data on shipped disks?
  3. 3.
    How to edit my shipping address?
  4. 4.
    Where are my shipped disks?

Billing

  1. 1.
    How to edit my billing method?
  2. 2.
    How to edit my company information?
  3. 3.
    How to view my invoices?

Partners

  1. 1.
    Terms and conditions
  2. 2.
    Privacy Policy